Shipping Policy

Order Processing Time All Moddyco watches are custom-modified and hand-assembled after an order is placed. • Order processing time: 3–7 business days • Processing includes assembly, quality checks, and secure packaging • Orders are not shipped on Sundays or public holidays Once dispatched, you will receive a tracking link via SMS or email. Shipping Timeline We currently ship across India. • Estimated delivery time: 3–7 business days after dispatch • Remote or non-metro locations may take additional time • Delivery timelines are estimates and may vary due to courier or unforeseen delays Moddyco is not responsible for delays caused by courier partners, weather conditions, or force majeure events. Shipping Charges • Shipping charges (if any) will be clearly displayed at checkout • Any promotional free-shipping offers will be mentioned on the website No hidden costs. Order Tracking Once your order is shipped, you will receive: • Tracking ID • Courier partner details Please allow 24 hours for tracking updates to reflect correctly. Address & Delivery Responsibility Customers are responsible for providing: • Correct delivery address • Active phone number Moddyco is not responsible for: • Delivery failure due to incorrect address • Unavailability of the customer at delivery location Re-shipping costs (if applicable) will be borne by the customer. Packaging & Safety All Moddyco watches are shipped in secure, protective packaging to prevent damage during transit. If you receive a package that appears tampered or damaged: • Do not accept the delivery • Contact us immediately with photos/video proof International Shipping Currently, Moddyco Watches does not offer international shipping. Lost or Delayed Shipments If your order is delayed beyond the estimated timeline: • Contact us with your order ID • We will coordinate with the courier partner on your behalf Refunds or replacements will be processed only after courier investigation confirmation.